Do you hold the necessary certification to legally operate as a nail technician in Canada? – I am currently in the process of obtaining the required certification to operate legally as a nail technician in Canada. I am committed to meeting all industry standards for safety and professionalism.

Since you offer home-based services, do you intend to travel to neighboring areas, and is there an additional fee for out-of-town bookings? – Yes, I do plan to offer mobile services in neighboring areas such as Terrace, Thornhill, and Kitimat. For out-of-town bookings, there will be an additional fee to cover travel expenses.

For clients requesting last minute appointments, how quickly can they secure a booking? – For last-minute appointments, clients can secure a booking based on my availability. I aim to be flexible and accommodate same-day requests whenever possible. However, we recommend booking at least a few hours in advance.

How do you ensure the safety and hygiene of your tools between clients? – I prioritize safety and hygiene by thoroughly cleaning and sterilizing all tools between clients. I use professional-grade disinfectants and follow strict sanitation protocols to ensure a safe and hygienic environment.

Are you planning on expanding your business, such as opening a physical store in the future? – Currently, my focus is on providing personalized, one-on-one services from home and potentially offering mobile appointments. However, I am open to the idea of expanding in the future.

What cultural preferences or beauty trends should you consider for your Asian, Canadian, and Indian clientele? – Asian clients may prefer subtle, elegant nail designs with a focus on natural looks, while Indian clients might enjoy more vibrant and intricate designs, particularly those featuring bold colors or cultural motifs. Canadian clients may appreciate minimalist styles or trendy nail art inspired by seasonal changes. I aim to offer various designs and customizations to cater to these preferences.

How do you plan to attract monthly clients in Terrace? – I focus on building a strong customer base. For that, I’ll regularly share intriguing content on Instagram and Facebook to advertise my services, show off my nail art designs, and share customer reviews. I am keen to work with community groups, student networks, and newcomer communities in my area to offer deals and discounts that are affordable.

What is the monthly client count required to achieve your revenue target? – Assuming that Each customer pays $50 on visit and average of 5-6 customers per day, I can make atleast $7000 per month.

Do you have any plans to grow the business in the next 1–2 years? – Yes, I have a clear vision for business growth over the next 1–2 years.

Year 1 Goals: Focus on brand-building, client retention, and perfecting my services. I will also complete my certification and start tracking KPIs such as repeat clients, referrals, and social media engagement.

Year 2 Goals: If demand continues to rise, I plan to expand mobile services to nearby towns like Thornhill and Kitimat. Hire part-time help or an assistant. Start saving toward renting a small commercial space or setting up a salon-only location. Introduce premium packages (e.g., spa manicures, organic products) based on customer feedback. My long-term goal is to transition from a home-based studio into a full-fledged salon with a loyal customer base and strong community presence. 

How do you plan to address the negative cash flow in the early months of Year 1, and what contingency funds are in place? – I’m well aware that the first few months may have a negative cash flow while I build up my client base. To handle this: I have saved enough money from my savings to cover the business’s basic costs for the first three to four months. My home-based business cuts down on overhead costs like rent, utilities, and staffing, which helps me keep early losses under control.

What competitive analysis supports your revenue growth projections, especially in a small market like Terrace? – Terrace is a small market that is slowly growing. There aren’t many home-based nail salons that offer affordable, personalized service. My competitive edge is made up of They are less expensive than regular salons due to their reduced overhead costs. There are many things that aren’t available here, like flexible booking options and mobile services to nearby towns like Thornhill and Kitimat. This instance shows that my model for pricing and customer experience can fill a clear gap in the market.

How will you manage the costs of hiring a customer service representative or assistant, and how will this impact your profitability? – At the moment, I handle all of my tasks on my own, but if demand rises:

Currently I’ll only hire a part-time assistant when I consistently have more appointments than I can handle. This assistant could help me with customer service, cleaning, making appointments, and answering questions from customers. I’ll carefully plan their salaries and only hire them during busy times or days to make sure that the extra money they bring in covers their cost. This plan ensures the preservation of profits and enhances them through effective time management.